NASCAR - Reports of Missing Optical Data – Incident details

All systems operational

Reports of Missing Optical Data

Resolved
Major outage
Started 8 days agoLasted about 2 hours

Affected

Event Racing Data Platform (ERDP) - Production

Major outage from 6:33 PM to 6:41 PM, Operational from 6:33 PM to 7:45 PM, Major outage from 6:41 PM to 7:45 PM, Operational from 7:45 PM to 8:44 PM

Optical Tracking

Major outage from 6:33 PM to 7:45 PM, Operational from 7:45 PM to 8:44 PM

Pit Road Data

Operational from 6:33 PM to 8:44 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident. The ERDP trackside endpoint remains unavailable. Please use the ERDP cloud endpoint to access live event data.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Currently working on the cloud endpoint, will test trackside endpoint between sessions.

  • Investigating
    Investigating
    We are currently investigating this incident.