NASCAR - Reports of Missing Timing Data – Incident details

One or more systems are currently offline

Reports of Missing Timing Data

Resolved
Major outage
Started 17 days agoLasted about 3 hours

Affected

Event Racing Data Platform (ERDP) - Production

Partial outage from 6:04 PM to 6:13 PM, Major outage from 6:13 PM to 6:43 PM, Operational from 6:43 PM to 9:13 PM

Timing Data (Loop)

Partial outage from 6:04 PM to 6:13 PM, Major outage from 6:13 PM to 6:43 PM, Operational from 6:43 PM to 9:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    System has been switched back to main. Monitoring for the next few minutes then will resolve.

  • Monitoring
    UTC
    Monitoring

    Switched services to a backup system. Loop data is now being sent. Working on a more permanent fix for the main system.

  • Identified
    UTC
    Identified

    Streaming services are not receiving line crossing data. Currently investigating a fix.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.