NASCAR - Issue with connecting to NATS Cloud Endpoint – Incident details

One or more systems are currently offline

Issue with connecting to NATS Cloud Endpoint

Resolved
Major outage
Started 16 days agoLasted about 2 hours

Affected

Event Racing Data Platform (ERDP) - Production

Major outage from 7:31 PM to 7:58 PM, Operational from 7:58 PM to 8:17 PM, Major outage from 8:17 PM to 9:26 PM, Operational from 9:26 PM to 9:47 PM

Telemetry

Major outage from 7:31 PM to 9:26 PM, Operational from 9:26 PM to 9:47 PM

Timing Data (Loop)

Major outage from 7:31 PM to 9:26 PM, Operational from 9:26 PM to 9:47 PM

Pit Road Data

Major outage from 7:31 PM to 9:26 PM, Operational from 9:26 PM to 9:47 PM

GPS

Major outage from 7:31 PM to 7:58 PM, Operational from 7:58 PM to 8:17 PM, Major outage from 8:17 PM to 9:26 PM, Operational from 9:26 PM to 9:47 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    We are still investigating this incident. Updates will be posted when we have them.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.