NASCAR - No GPS Vehicle Location Data is expected for all Friday events – Incident details

One or more systems are currently offline

No GPS Vehicle Location Data is expected for all Friday events

Resolved
Major outage
Started 5 days agoLasted 1 day

Affected

Event Racing Data Platform (ERDP) - Production

Major outage from 12:45 PM to 4:49 PM, Degraded performance from 4:49 PM to 9:30 PM

GPS

Major outage from 12:45 PM to 4:49 PM, Degraded performance from 4:49 PM to 9:30 PM

Applications

Operational from 12:45 PM to 2:18 PM, Major outage from 2:18 PM to 4:49 PM, Degraded performance from 4:49 PM to 9:30 PM

Team Analytics - Live

Operational from 12:45 PM to 2:18 PM, Major outage from 2:18 PM to 4:49 PM, Degraded performance from 4:49 PM to 9:30 PM

Updates
  • Resolved
    Resolved

    As far as we can tell visually, the changes made today pre-race have resolved the GPS tracking issues in turns 7-12. We will look at the post-race analysis and send out another update tomorrow before the NCS race if needed.

  • Update
    Update

    Same status today so far, still experiencing some tracking issues in that same area of the track by turns 7-12. We're working on a fix that we hope to implement before the race this afternoon.

  • Update
    Update

    Turns 7-12 still occasionally seeing degraded values, but operating as expected for most of the course.

  • Monitoring
    Monitoring

    GPS data and TA are operating as expected across most of the course with localized degradation in turns 7-12. SMT is working with onsite frequency coordination to isolate and resolve the issue.

  • Update
    Update

    We are receiving GPS data pre-practice for Trucks. We may receive data once the cars are on track, but we expect it to be degraded and inconsistent.

  • Identified
    Identified

    SMT is working to resolve, but Team Analytics will not be operational

  • Investigating
    Investigating

    SMT is working to resolve, but root cause is unknown at this time.