NASCAR - Reports of Missing Timing Data – Incident details

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Reports of Missing Timing Data

ResolvedMajor outage3 hours 8 minutes

Affected

Event Racing Data Platform (ERDP) - Production

Partial outage from 6:04 PM to 6:13 PM, Major outage from 6:13 PM to 6:43 PM, Operational from 6:43 PM to 9:13 PM

Timing Data (Loop)

Partial outage from 6:04 PM to 6:13 PM, Major outage from 6:13 PM to 6:43 PM, Operational from 6:43 PM to 9:13 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    System has been switched back to main. Monitoring for the next few minutes then will resolve.

  • MonitoringUTC

    Switched services to a backup system. Loop data is now being sent. Working on a more permanent fix for the main system.

  • IdentifiedUTC

    Streaming services are not receiving line crossing data. Currently investigating a fix.

  • InvestigatingUTC
    We are currently investigating this incident.