NASCAR - Notice history

One or more systems are currently offline

Offline

Optical Tracking - Offline

Telemetry - Offline

Timing Data (Loop) - Offline

Pit Road Data - Offline

Offline

Thermal Camera 1 - Offline

Thermal Camera 2 - Offline

Operational

Web API - Operational

Streaming - Operational

Data Portal - Operational

Sports Betting - Operational

Operational

Live Stream - Operational

Scoring Monitors - Operational

Pro Penalty - Operational

Teams Portal - Operational

Offline

Team Analytics - Live - Offline

Team Analytics On-Demand - Operational

Notice history

Aug 2025

Possible degraded IMU data for 1, 2, and 3 cars
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. This is a known issue, and we will monitor any changes in performance.

Reports of an Inability to Access Thermal Cam Files
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. We have reports of customers unable to access the thermal cam files through an FTP. We see the files on our end, and they are being published.

Jul 2025

Critical Failure with Timing System
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Low Latency Control for Optical Tracking is experiencing high latency
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The 22 car is also now being affected.

  • Investigating
    Investigating

    We are currently investigating this incident. This is affecting the 47, 66, and 35 cars at the moment.

Possible Gaps in Telemetry
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The monitoring tools experienced slow updates, but data publishing has not been impacted. This was reflected on the Vehicle Status page: https://vehicle-status.nextgen.nascarracedata.com/app/, but has been accurately updating as of 4:03 PM.

    We will continue to monitor throughout the race and will send updates if there are any changes.

  • Monitoring
    Monitoring

    We have found that this is affecting the monitoring but not affecting downstream data.

  • Investigating
    Investigating

    We are currently investigating this incident. We see some gaps with missing data and are currently investigating.

High Latency for Optical Tracking
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
vehicle status page unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    The vehicle status page at:vehicle-status.nextgen.nascarracedata.com is not correctly displaying active runs. We are investigating this issue.

Jun 2025

Low Latency Control for Optical Tracking is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident. Currently working on a way to fix this.

01 Cup Car will have no Imu Data
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    The 01 car will not have any Imu data for the cup race in Atlanta.

Feed2 and Ontrack 2 Missing Truck Runs Information
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a fix for this incident. This is also affecting ERDP data.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. This is also affecting ERDP data.

  • Investigating
    Investigating
    We are currently investigating this incident.
Pit stop details message update
  • Completed
    June 27, 2025 at 9:00 PM
    Completed
    June 27, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    June 27, 2025 at 1:00 PM
    In progress
    June 27, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    June 27, 2025 at 1:00 PM
    Planned
    June 27, 2025 at 1:00 PM

    The following fields will be added to the pit stop details message on the staging environment for the the following 2 weekends and will be added to the production pit stop details message at Sonoma.

    isDeleted (bool) - indicates the infraction associated with the pitstop was deleted

    For more information please visit the documentation site: https://docs.nextgen.nascarracedata.com/DeveloperGuide/Staging

No Telemetry on TA
  • Resolved
    Resolved

    This incident has been resolved. If you aren't seeing any improvements, try leaving the live session and joining the new one.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025 to Aug 2025

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