NASCAR - Notice history

Team Analytics On-Demand experiencing partial outage

Operational

Optical Tracking - Operational

Telemetry - Operational

Timing Data (Loop) - Operational

Pit Road Data - Operational

GPS (test only) - Operational

Operational

Thermal Camera 1 - Operational

Thermal Camera 2 - Operational

Operational

Web API - Operational

Streaming - Operational

Data Portal - Operational

Sports Betting - Operational

Operational

Live Stream - Operational

Scoring Monitors - Operational

Pro Penalty - Operational

Teams Portal - Operational

Partial outage

Team Analytics - Live - Operational

Team Analytics On-Demand - Partial outage

Notice history

Jun 2025

Low Latency Control for Optical Tracking is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident. Currently working on a way to fix this.

01 Cup Car will have no Imu Data
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    The 01 car will not have any Imu data for the cup race in Atlanta.

Feed2 and Ontrack 2 Missing Truck Runs Information
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a fix for this incident. This is also affecting ERDP data.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. This is also affecting ERDP data.

  • Investigating
    Investigating
    We are currently investigating this incident.
Pit stop details message update
  • Completed
    June 27, 2025 at 9:00 PM
    Completed
    June 27, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    June 27, 2025 at 1:00 PM
    In progress
    June 27, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    June 27, 2025 at 1:00 PM
    Planned
    June 27, 2025 at 1:00 PM

    The following fields will be added to the pit stop details message on the staging environment for the the following 2 weekends and will be added to the production pit stop details message at Sonoma.

    isDeleted (bool) - indicates the infraction associated with the pitstop was deleted

    For more information please visit the documentation site: https://docs.nextgen.nascarracedata.com/DeveloperGuide/Staging

No Telemetry on TA
  • Resolved
    Resolved

    This incident has been resolved. If you aren't seeing any improvements, try leaving the live session and joining the new one.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

May 2025

Telemetry Outage - All Vehicles
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Telemetry data will be back online for the NCS qualifying session.

  • Update
    Update

    We will not have telemetry data for the remainder of the NCS Practice Session.

  • Investigating
    Investigating
    We are experiencing a telemetry data outage. It is affecting all vehicles.
Degraded Performance of Optical Tracking
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an incident with the Optical Tracking system losing track of vehicles around Turn 3.

Timing Data High Latency
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are experiencing high latency on the timing system data and are working to resolve the issue.

Team Content Server Connection Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the issue and are working on a resolution.

  • Investigating
    Investigating
    We are currently investigating this incident.
Thermal Camera 2: Data Not Updating
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are working on a fix for this incident.

Apr 2025

Telemetry - Slower than expected data rates for #2 car
  • Resolved
    Resolved

    This incident will be resolved for the next race.

  • Identified
    Identified

    We have identified the issue with the slower than expected telemetry data for the #2 car. It will require an equipment change before next week's race at Texas.

  • Investigating
    Investigating

    The #2 car has slower than expected telemetry data rates. We are currently investigating this incident.

Optical Tracking Degraded
  • Resolved
    Resolved

    We are implementing some changes to improve the tracking for the cup race.

  • Investigating
    Investigating

    Optical Tracking data is degraded for the Xfinity race. We are investigating this issue now.

Video Clips not processing on Pro Penalty
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Pro Penalty not showing pit stop data
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Telemetry Outage - #44 Cup Car
  • Resolved
    Resolved

    This incident will be resolved for the next race.

  • Identified
    Identified

    The #44 Cup car will not have IDAS (Accelerometer/Gyroscope) data this weekend.

Apr 2025 to Jun 2025

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